We charge $8.50 for orders of both 6 and 12 bottles (ie. half case and full case) for delivery to mainland New Zealand. A further $3.50 per half case/case is added for rural deliveries. FREE DELIVERY for orders of 24 bottles or more.
If your order has not been dispatched at the time of cancellation, your credit card will be refunded in full. Please note that freight will be charged on all orders dispatched before cancellation.
Please contact us before returning any goods. We do not accept returns without you first discussing your concerns with us.
Any wine returned must be suitably packaged to avoid damage in transit. We cannot accept liability for returned goods lost or damaged while being returned to us.
Faulty products will be replaced, if possible. If replacement is not possible we will refund the item in the same form that payment was made.
Blind River Estate shall be under no liability what so ever in regard to lost or damaged goods unless we have written notice of any claim giving full particulars of any alleged loss or damage, received by the company within seven (7) working days after the delivery of the goods, or in the case of loss or destruction of the goods, within fourteen (14) working days of the date of dispatch of the goods.